Concierge Service
for holiday rentals
à Lloret de Mar - Costa Brava
ANNUAL CONTRACTS ET "SERVICES A LA CARTE"
We want our clients to be satisfied and your customers too. That's why we offer you solutions tailored to your needs, an efficient and regular service for a lasting partnership.
RECEPTION OF TRAVELLERS
CHECK-IN AND CHECK-OUT
* Preparation of the accomodation, Switching on hot water and heating systems
* Physical presence to welcome clients, check-in and check-out
* To get the keys
* Inventory of fixtures and basic inventory (crockery, decoration, furniture)
WELCOME SERVICE
* Preparation of the accomodation, Switching on hot water and heating systems
* Reception travellers (Check-in and check-out, physical presence)
*Explanation of equipment
* Inventory of fixtures and complete inventory (bedding stains, damage to walls and floors, housing equipment, garden furniture, decoration)
HOST SERVICE
* Preparation of the accomodation, Switching on hot water and heating systems
* Physical presence to welcome clients, check-in and check-out
*Explanation of equipment
* Inventory of fixtures and complete inventory (bedding stains, damage to walls and floors, housing equipment, garden furniture, decoration)
REGULAR VISITS
ANNUAL CONTRACTS
OPTION 1
*Exterior controls, window controls, gate, security grid, shutters, mailbox, natural damage, presence of nests or rodents.
12 visits + reports
OPTION 2
*Exterior control, window controls, gate, security grille, shutters, bad weather damage, presence of nests or rodents and interior, heating and/or standby, bad smells, shutter/door openings, maintenance and care of plants, box for letters. Physical presence for intervention entreprises, 6 times a year.
24 visits + reports
OPTION 3
* Exterior control, window controls, gate, security grid, shutters, bad weather damage, presence of nests or rodents and interior, heating and/or standby, bad smells, shutter/door openings, maintenance and care of plants, box to letters. Start-up cleaning (dusting, floors, tiles,) Physical presence for intervention entreprises, 12 times a year. Exterior scan according to surface
36 visits + reports
CLEANING AND MAINTENANCE
LAUNDRY SERVICE
laundry pick-up with drop-off and return
A cleaning service
• Single bed
• Double beds
• Bath towel
CLEANING
Cleaning with virucidal products Dusting, floors or “Micro cleaning”
“Micro Cleaning”: In the event that the tenant on his departure has not cleaned the accommodation properly (small cleaning touch-ups) or small cleaning in the off-season
SMALL REPAIRS
HOUSES SERVICES VA takes care of small repairs
-Change of bulbs
- Batteries for the various remote controls
- Cleaning of your dishwasher, descaling of your coffee machine
HELP WITH THE DESIGN OF YOUR ADVERTISING
on your websites publication
ENHANCEMENT OF THE PROPERTY
* Creation of your ad, text, photos
* Design of videos for a live visit
* Design of a welcome book
* Drafting of the inventory